Maintaining printing order issues
KB ARTICLE:
KB0027
KB DATE: 03/05/2006
REQUIRES
VERSION: All versions
Occasionally we get reports from customers
of files not printing in order, Batch & Print Pro always processes and prints
files one at a time in the list order so what should come out on the printer
should also be in order, 1 in 1 out policy.
Batch & Print Pro does not multi-task the printing, it is designed to print one
at a time mainly because 3rd party associated programs can only handle one print
request at a time.
The reason why it may print out of order
is because:
a) the files aren't in order in the list
b) the printer sever changes the priorities of the prints so e.g. smallest print
first
c) the network is so slow that small prints are transferring/printing before
previous larger ones
d) the printer is deciding what to print first
A good check is to pause the spooler queue and check the order in the queue before they print.
A few checks and changes to force the order from Batch & Print Pro:
1) Add a pause between the prints.
Go into options menu-->general setup options and in the 'pause secs - wait for
close (required for paintshop pro)' checkbox enter number of seconds value e.g.
2
This will pause 2 seconds between each print to help ensure order.
2) Tell Batch & Print Pro to wait until
previous print has gone from spooler queue before printing the next file.
Go into options menu-->general setup options and check 'Wait if printer has
an error status (e.g. paper out)' checkbox.
This will actually wait for the print to disappear from the spooler queue before
moving onto the next file.