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How to resolve Can't Print - did not spool with TIFF files

KB ARTICLE: KB0021
KB DATE: 04/01/2006
REQUIRES VERSION: ANY

With version 1.xx:

1. Right mouse on a TIFF file in windows explorer and select 'print' from the popup menu, if this fails with error or nothing happens or you cannot see that 'print' option then no program is associated to print TIFF's on your machine or is not working correctly.
You have a few options:-
a) associate a tiff viewer/print program to the TIFF file type, see: http://www.traction-software.co.uk/batchprint/associations.htm
b) install our optional TIFF Addon, see: http://www.traction-software.co.uk/batchprint/addons/index.html for automating the addon also see: http://www.traction-software.co.uk/batchprint/KB/KB0012.html
c) update to Batch & Print Pro v2.xx or above, as we provide an internal way of printing TIFF files (with Windows XP & 2003 only), in options menu-->general options, use XP/2003 Microsoft photo printing instead of shell print, see: http://www.traction-software.co.uk/batchprint/upgrade.htm

With version 2.xx:
1.
Right mouse on a TIFF file in windows explorer and select 'print' from the popup menu, if this fails with error or nothing happens or you cannot see that 'print' option then no program is associated to print TIFF's on your machine or is not working correctly.
You have a few options:-
a)
If you're using windows XP or 2003 go in to options menu-->general options, make sure 'use XP/2003 Microsoft photo printing instead of  shell print' is checked.
b) associate a tiff viewer/print program to the TIFF file type, see: http://www.traction-software.co.uk/batchprint/associations.htm
c install our optional TIFF Addon, see: http://www.traction-software.co.uk/batchprint/addons/index.html for automating the addon also see: http://www.traction-software.co.uk/batchprint/KB/KB0012.html