INDEX   SEARCH   <--BACK

Microsoft Word Printing - Ambiguous name detected tmpDDE error message

KB ARTICLE: KB0015
KB DATE: 29/03/2004
REQUIRES VERSION: N/A

How to fix this word error:-

When you use the short cut menu to print a document a macro is temporarily created in Word. This macro is stored in your Normal.dot.
This macro should be deleted but if you encountered an error and Word was unable to delete the temporary macro then the next time you attempt to print a macro with a duplicate name is encountered.

To resolve the issue you will need to start Word and go to Tools/Macro/Macros and delete the TmpDDE macro.

If you are unable to resolve the problem then you can always create a new Normal.dot. Locate Normal.dot and rename it to OldNormal.dot. Word will create a new one upon starting.

If this resolves the problem, any customizations can be copied to the new Normal.dot via the Organizer (Tools/Templates and Add-Ins) Once this is complete OldNormal.dot can be discarded. If the problem still exists then you can delete the new Normal.dot and rename your OldNormal.dot to Normal.dot.